// retail
A retailer mandating EDI shouldn't cost you a fortune, or sleep.
Tediware handles the whole compliance stack: purchase orders, ship notices, invoices, chargebacks and dropship, so the mandate grows your business instead of eating your margin. Set up in days, not months.
// the problem
Mandates should be good news
A retail EDI mandate should be a positive inflection point. Instead it kicks off a confusing, expensive scramble, and usually lands you with an incumbent like SPS or TrueCommerce that prioritizes the retailer, not you, and answers support tickets on their schedule, not yours.
Tediware exists because that model is broken. Same compliance, none of the extraction.
// the solution
What makes it different
Compliance without the compliance tax
850, 855, 860, 856, 810, 820: every document a retail program requires, mapped fast with AI so you're trading-partner-ready in days. Transparent, published pricing, and no kilocharacter or per-trading partner billing.
Full visibility, full control
There's no configuration that only we control: if we can change it, so can you. If you like waiting for SPS to reply to tickets, we're not the right solution, but if you hate it, welcome aboard.
Every channel you sell through
Direct-to-retailer, dropship, marketplace, 3PL: store-to-store POs, 856 ASNs, and warehouse shipping (940/945) across all of it, on one platform instead of a patchwork.
// proof
From two incumbents to one platform, for at least 10x less
ORA (Oceans, Reefs & Aquariums) ships live product into Petco. ORA moved its long-running store-to-store program and a new dropship channel onto Tediware, collapsing two incumbents onto a single platform and building its own integration in-house, straight against the API.
We came to Tediware from a 25+ year relationship with a legacy EDI provider. We wanted API access to our own EDI transactions, and when we asked, all they could tell us was that it would be very expensive. That was it. We're still waiting on the pricing.
We tried another provider before Tediware who promised a 7–9 day go-live. That grew to weeks, then to months.
With Tediware, and a bit of help from Adrian, we were re-certified with our trading partner and running in a fraction of that time. The platform is genuinely easy to build against if you're writing your own software — we built our EDI integration in-house with Claude Code, straight against Tediware's API. We have complete visibility into the "movements" of EDI documents. Hours and hours of tedious manual work have been eliminated. Perhaps best of all, our monthly EDI costs have dropped at least 10x!
// getting started
Start free, prove it, scale
Spin up on the free Developer tier, run it against your actual retailer requirements, and move to transparent pricing when you're ready. No sales gauntlet required to find out whether it works.
// the document set
How EDI works in retail
A retail program is a choreography of documents between you and the retailer's systems. Get the sequence and the details right and you're compliant; get them wrong and you're looking at chargebacks. Here's the core set and where each fits.
- 850 Purchase Order
- The retailer's order. The document that starts every retail transaction.
- 855 Purchase Order Acknowledgment
- You confirm the order (accepted, changed, or rejected, line by line).
- 860 Purchase Order Change
- The retailer revises an order already placed.
- 856 Advance Ship Notice (ASN)
- What's in the shipment, packed how, arriving when. The most chargeback-prone document in retail, so accuracy here matters enormously.
- 810 Invoice
- You bill for the shipment; it has to reconcile cleanly against the PO and ASN.
- 820 Payment Order / Remittance Advice
- Payment and deduction detail back to you (where chargebacks show up).
- 852 Product Activity Data
- Sales and inventory movement the retailer shares back, so you can plan replenishment.
- 846 Inventory Inquiry / Advice
- Inventory availability, essential for dropship and marketplace.
- 940 Warehouse Shipping Order
- Instruct a shipment through a 3PL or dropship fulfillment partner.
- 945 Warehouse Shipping Advice
- Confirm that shipment back.
- 997 Functional Acknowledgment
- The machine receipt confirming each document was received and valid.
Staring down a new retailer's spec, or trying to escape an incumbent that's overcharging you? That's the exact problem Tediware was built for. Talk to an EDI expert.