Privacy Policy
Last updated: April 9, 2026
Information We Collect
We collect account information you provide directly to us, such as when you sign up for our services. We also collect EDI documents, transaction data, and business documents you process through our platform. We also generate log messages and processing artifacts as part of our EDI transformation and routing services. Most data related to EDI processing is automatically deleted: for more details on this, see the Data Retention page in our documentation.
How We Use Your Information
We use your information to provide EDI processing services, including translating between EDI and JSON formats, routing messages to trading partners, maintaining processing logs, and providing debugging capabilities. We also use account information to maintain and improve our services.
Information Sharing
We share EDI data and business documents with your designated trading partners as part of our core service and at your direction. We do not share your information with any other third parties without your consent, except as required by law.
Data Security
We implement enterprise-grade security measures to protect your business data, including encryption in transit and at rest, secure data processing pipelines, and access controls. All EDI data, logs, and processing artifacts are stored securely and accessed only as necessary to provide our services. You can find more information about Tediware's security architecture on our Security page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@tediware.com.