Automotive inspection facilities and third-party inspectors send the 928 transaction set to vehicle manufacturers, dealers, and logistics providers to report the results of physical vehicle inspections performed at ports, auction sites, repair facilities, and distribution centers. The transaction typically responds to inspection requests or shipment notifications and documents findings at key checkpoints in the vehicle supply chain. The BIX (Beginning Segment for Automotive Inspection) segment initiates the inspection report and establishes the inspection event context, while the VC (Motor Vehicle Control) segment identifies each specific vehicle being inspected, and the ID (Inspection Detail) segments record individual defects, damage, or condition findings for each vehicle examined.

For example, when a shipment of new vehicles arrives at a regional distribution center, an inspection company hired by the manufacturer performs a quality audit of twenty vehicles. The inspector submits an X12 928 transaction set to the manufacturer’s receiving system, with the BIX segment noting the inspection date and location, followed by twenty VC loops—each containing one vehicle’s VIN and the corresponding ID segments listing any scratches, dents, mechanical issues, or missing components discovered. The manufacturer uses this data to determine whether vehicles are release-ready for dealer delivery or require repair before sale.